Live Chat - opening hours - UPDATE

Portal

Posted on: Friday 15 September 2017, 17:20

This an an update to the previous posts regarding the availability of our live chat support service.

We're continuing to monitor the chats coming in alongside the impact on our call wait times, with this in mind chat will be open at the following times over next week:

Monday to Friday 7:30am - 10pm
Saturday and Sunday- 10am - 4pm

Please note that we do also offer support via the Facebook, @plusnethelp on Twitter and our Community forums at http://community.plus.net

For customers who struggle to use the phone, we have Next Generation Text Relay services available - please visit https://www.plus.net/help/legal/support-for-customers-with-disabilities/ for more information.

Kind Regards,

Plusnet Support

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