When's this work happening?
Early tomorrow morning, 5th November

What does it affect?
Access to our website and internal systems.

How long will it take?
Up to four and a half hours.

What does the work involve?
We are making some changes to our automated faults system including the way this accesses the back end databases.

Is it likely to cause problems?
Our website will be unreachable from approximately 1:30am to 6:00am and holding pages will be in place. Our support team will also have limited access to customer account details during this period.

Is there anything else I need to know?
No.

Kind Regards,

Matt Taylor
Customer Support